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Custom Software and App Development

Custom software and apps, from a team that ships its own

Custom software, web apps, client portals and iOS and Android apps. Scoped first, built in stages, supported after launch.

30 minutes · build, buy or connect

THE SHORT ANSWER

How much does custom software cost in Australia?

A simple tool typically costs up to A$60,000. Mid-sized business systems run A$90,000 to A$250,000. Complex platforms cost more. Budget 15 to 20 percent of the build cost each year for maintenance.

Sharktech starts with fixed-price scoping and a clickable prototype from A$5,000.

We build and run our own platforms, including VCPility, eTakeaway Max and AccrualOS. We know life after launch day. That is where most projects fail.

Prototype first. Then fixed-price stages.
SHARKTECH

Why Sharktech

01
COMPANY

Australian technology company specialising in on-premises and cloud (SaaS) solutions.

02
LOCATIONS

Offices in Liverpool, New South Wales and South Yarra, Victoria

03
PLATFORMS

We build and run our own: VCPility, eTakeaway Max, AccrualOS and Motivo360

04
SCOPING

Scoping and clickable prototype from A$5,000 plus GST

05
DELIVERY

Built in stages, each with a fixed price

CUSTOM SOFTWARE AND APP DEVELOPMENT

Six software development services, from prototype to long-term support.

Clickable app prototype on a laptop and phone
01 · SCOPING AND PROTOTYPE

See it and click it before you pay to build it

Best first engagement · 3 to 4 weeks

Software scoping and a clickable prototype. Test it with your team. Fixed price for stage one.

What is included
  • Workshops with the people who will use the software
  • User flows and a clickable prototype
  • A technical plan covering integrations, hosting and security
  • A staged build plan with a fixed price for stage one
You receive: a prototype, a scope and a costed build plan.
Who it is for

Ideas and processes that have outgrown spreadsheets.

Client portal dashboard on a laptop
02 · WEB APPLICATIONS AND CLIENT PORTALS

Web apps and portals your clients will use

Built in fixed-price stages

Web application and client portal development. Fast, secure, mobile-ready, hosted in Australia. More on web application development.

What is included
  • Responsive web apps that work on desktop and mobile
  • Secure logins, roles and permissions
  • Payments, bookings and notifications
  • Hosting in Australian cloud regions
You receive: a documented, supported web app.
Who it is for

Businesses serving clients online.

Mobile app screens on iPhone and Android
03 · MOBILE APP DEVELOPMENT

iOS and Android apps people keep on their phone

Cross-platform or native

iOS and Android app development, cross-platform or native. App Store and Google Play submission included. More on mobile app development.

What is included
  • Cross-platform or native iOS and Android development
  • Offline mode for staff working on site
  • Push notifications, payments and integrations
  • App Store and Google Play submission and updates
You receive: a published app and an update plan.
Who it is for

Field teams, loyal customers or app-first ideas.

Internal operations tool on a desktop
04 · INTERNAL TOOLS AND BUSINESS SYSTEMS

Software built around how you actually work

Replace the spreadsheet that runs the business

Custom business systems for jobs, rostering, compliance and quoting. Built around your process.

What is included
  • Tools built around your own workflow
  • Role-based access for staff, managers and admins
  • Reporting and Power BI connections
  • Training and documentation for your team
You receive: a system that fits and grows with you.
Who it is for

Businesses run on spreadsheets and email.

Software connected to accounting and CRM systems
05 · INTEGRATION WITH YOUR EXISTING SYSTEMS

New software that talks to the old

Xero, MYOB, CRMs and Microsoft 365

Software integration with Xero, MYOB, CRMs and Microsoft 365. Two-way data. No re-keying. More on integration.

What is included
  • API integrations with accounting, CRM and job systems
  • Single sign-on with Microsoft or Google
  • Data migration from old systems
  • Logging and monitoring of every integration
You receive: software that fits your existing systems.
Who it is for

Businesses avoiding another standalone system.

Developer reviewing a release checklist
06 · SUPPORT, HOSTING AND IMPROVEMENTS

Looked after long after launch day

Monthly

Software support, hosting and improvements from the team that built it. Budget 15 to 20 percent of build cost a year.

What is included
  • Hosting and monitoring in Australian cloud regions
  • Security updates and dependency upgrades
  • Bug fixes with agreed response targets
  • A monthly improvement allowance
You receive: secure, fast, maintained software.
Who it is for

Anyone burnt by a disappearing developer.

CHALLENGES WE SOLVE

When does a business need custom software?

When custom software is the right call. What we do. What changes.
01
THE CHALLENGE

Off-the-shelf
does not fit

Workarounds cost more than the subscription.

HOW WE SOLVE IT

Software built around your process and existing tools.

THE BUSINESS OUTCOME

Staff stop inventing workarounds.

02
THE CHALLENGE

A spreadsheet
runs the business

One huge file that only one person understands.

HOW WE SOLVE IT

A secure, multi-user system with backups.

THE BUSINESS OUTCOME

Less risk. Fewer errors.

03
THE CHALLENGE

App idea,
no tech team

No one to design, build or run it.

HOW WE SOLVE IT

Prototype first, then fixed-price build stages.

THE BUSINESS OUTCOME

A tested idea and a budgeted path to launch.

04
THE CHALLENGE

The developer
disappeared

Nobody can change the software.

HOW WE SOLVE IT

Code review, stabilisation and ongoing support.

THE BUSINESS OUTCOME

Software you can improve again.

Compare your options

Should you build custom software or buy off the shelf?

Buy the standard parts. Build what makes you different. Most businesses use both.

Factor
Off-the-shelf
Custom software
Off the shelf + integration
Upfront cost
Off-the-shelf softwareLow
Custom softwareHigher
Off the shelf plus integrationMedium
Fit with your process
Off-the-shelf softwareYou adapt to it
Custom softwareBuilt around it
Off the shelf plus integrationMostly fits, gaps filled by integration
Time to start
Off-the-shelf softwareDays
Custom softwareMonths, delivered in stages
Off the shelf plus integrationWeeks
Long term
Off-the-shelf softwareSubscription forever, vendor's roadmap
Custom softwareYou control the roadmap. Maintenance needed
Off the shelf plus integrationA mix of both
Best for
Off-the-shelf softwareAccounting, payroll and standard processes
Custom softwareWhat makes your business different
Off the shelf plus integrationMost growing businesses

We will tell you if an existing product does the job. Sometimes it is one of ours, such as VCPility.

HOW CLIENTS ENGAGE US

Software built in stages,
priced before each one

Prototype first. Then fixed-price stages.

01

Scoping and Prototype

01

Scoping and Prototype

Clickable prototype, written scope, fixed price for stage one.

Where most clients begin.
03

Support and Improvement

03

Support and Improvement

Hosting, updates, fixes and monthly improvements.

Usually 15 to 20 percent of build cost a year.
Indicative pricing: scoping and prototype A$5,000 to A$10,000 plus GST. Builds priced per stage. Simple tools under A$60,000, mid-sized systems A$90,000 to A$250,000.
Our Process

How does a Sharktech engagement work?

01

Scoping call

The problem, the users, and whether something already exists that does the job.

02

Prototype

User flows and a clickable prototype.

03

Staged build

Fixed scope and price. A demo every stage.

04

Launch

Testing, migration, training and a supported go-live.

05

Support and improve

Same team. Ongoing updates.

WHAT WE DO NOT DO

What does Sharktech not do?

We do not quote without scoping

We do not quote without scoping

No scope, no real price.

We do not disappear after launch

We do not disappear after launch

Support is planned from day one.

We do not build what you can buy

We do not build what you can buy

An existing product or integration comes first.

We do not leave ownership vague

We do not leave ownership vague

Code ownership and hosting agreed in the contract.

What else can Sharktech look after for you?

The same team runs every service below, so they plug into each other. Start with one and add more as you grow.

Business Automation
Connect your apps. End the copy and paste.
Explore Business Automation →
AI Consulting
AI readiness, pilots, Copilot rollout and secure AI agents.
Explore AI Consulting →
Business Intelligence
Live dashboards from your own data. No more month-end wait.
Explore Business Intelligence →
Cloud Services
Microsoft 365, Azure and AWS, migrated and managed in Australia.
Explore Cloud Services →
Cybersecurity
Essential Eight checks, penetration testing and monitoring.
Explore Cybersecurity →
Managed IT Services
Your whole IT environment. One team, one monthly fee, AI built in.
Explore Managed IT Services →
VCPility
CRM and marketing automation. Tailored for service-based businesses.
Visit VCPility →
Flagman.ai
AI workplace safety. Real-time alerts, incident tracking, compliance reporting.
Visit Flagman.ai →
FAQ FAQ

Frequently Asked Questions.

How much does custom software cost in Australia?

Simple business tools cost up to about A$60,000. Mid-sized systems run A$90,000 to A$250,000. Complex platforms cost more. Allow 15 to 20 percent of the build cost each year for maintenance. Sharktech starts with fixed-price scoping and a prototype from A$5,000.

How much does it cost to build an app in Australia?

It depends on features, platforms and integrations. A focused app with a small feature set sits at the lower end. Scoping and a clickable prototype give you a reliable price first.

Should I build custom software or buy an off-the-shelf tool?

Buy off the shelf for standard work like accounting and payroll. Build custom for what makes your business different, or where off-the-shelf tools force costly workarounds. Many businesses use both, connected.

How long does custom software take to build?

Scoping and a prototype usually take three to four weeks. A first usable version often takes two to four months. We deliver in stages, so you can use parts early.

Who owns the code?

That is agreed in writing before work starts. The contract covers code ownership, hosting and how you can move the software. No surprises later.

Do you support software after launch?

Yes. The team that built it provides hosting, monitoring, security updates, fixes and improvements.

Can you take over software another developer built?

Yes. We start with a code review. Then you get a plan to stabilise the software and a support arrangement.

Do you work with startups?

Yes. We help founders scope, prototype and build in stages. They can test the idea with real users before spending heavily.

Connect With Us

Got an idea or a process that has outgrown its spreadsheet?

A free 30 minute call to work out whether to build, buy or connect.