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Managed IT services for manufacturing

Managed IT services for manufacturers who cannot afford a stopped line

Protect the line. Protect the hands that run it.

Sharktech runs the IT, cybersecurity, production data and AI machine safety behind Australian factories. Your office and production networks stay secure, your line data turns into decisions, and Flagman protects people at the machines that hurt them.

Book a discovery call Book a Flagman site assessment

30 minutes. A written, costed plan before you commit to anything.

Australian AI tech lab Sydney and Melbourne offices Essential Eight assessments Flagman AI safety
The short answer

What is managed IT for a manufacturing business?

Liverpool, NSW South Yarra, VIC

Managed IT for a manufacturer covers the office and production-side technology a factory relies on, including the PCs and servers that run production software, backups, patching and cybersecurity, for a fixed monthly fee. Sharktech adds Flagman AI machine safety and Business Intelligence production dashboards, delivered by one Australian team.

Office and production

PCs, servers, backups and patching on both sides of the factory.

Safety and security

Cybersecurity plus Flagman AI machine safety.

Data to decisions

Business Intelligence dashboards from your line data.

Manufacturing is where IT, operations and safety collide. The same network carries email, ERP and the machines on the floor. The same supervisor is accountable for output and for every worker's hands. Treating these as separate problems is why so many factories carry risk they cannot see. Sharktech Global is an Australian AI tech lab, the Sharktech AI Tech Lab, with offices in Liverpool, New South Wales and South Yarra, Victoria. We design, build and run our own AI platforms, so the systems we deploy for you are ones we understand from the inside. We support manufacturing businesses across Sydney, Melbourne, Brisbane, Perth, Adelaide, Newcastle, Wollongong and Geelong.

We supportSydneyMelbourneBrisbanePerthAdelaideNewcastleWollongongGeelong
Why it matters

Why is safety technology now a priority in manufacturing?

Transport, postal and warehousing and manufacturing are among the six industries that account for most work-related deaths in Australia.

188

Australian workers killed at work in 2024.

42%

Of worker fatalities involved vehicle incidents, the leading cause.

80%

Of fatalities occurred in six industries, including transport, postal and warehousing, and manufacturing.

146,700

Serious workers compensation claims in 2023 to 2024, each with at least one week off work.

One partner, four capabilities

What does Sharktech manage for manufacturers?

Use one capability, or bring them together under one agreement. Everything connects, because we build software as well as support it.

01

Managed IT services

Where it helps here: unplanned downtime from ageing PCs and unpatched systems.

02

Flagman safety automation

Where it helps here: hands near blades, rollers and presses.

Visit Flagman.ai → 03

Data and AI

Where it helps here: production data trapped in spreadsheets and machine screens.

Data and AI services → 04

Cybersecurity

Where it helps here: office IT and the factory floor on one flat network.

Cybersecurity services →
Problem and solution

How is Sharktech technology making a difference in manufacturing?

Real problems. Working technology. Numbers you can check.

The six problems we hear most from manufacturers, what we do about each one, and the number you track to know it worked.

The problem

Hands near blades, rollers and presses

Roller and saw machines cause hand injuries and finger lacerations, and many older machines have no way to stop themselves when a hand gets too close.

How Sharktech solves it
Flagman safety automation

Flagman creates a No Hand Zone around the machine. When AI cameras detect a hand in the hazardous area, a rule-based safety action halts the machine through relay outputs, with visual and audible alerts to the operator.

What you measure

Hand intrusion events per machine, stoppages triggered, injuries avoided over the baseline

The problem

Guarded areas entered without authorisation

Physical guarding is bypassed, and unauthorised entry into cells and machine areas is only discovered after an incident.

How Sharktech solves it
Flagman safety automation

Virtual detection zones are drawn in the Flagman dashboard. Intrusion triggers sirens, lights or machine stoppage, and Flagman talks to your PLCs over Modbus and ProfiNet so it fits your existing automation.

What you measure

Intrusions per zone, time to stop, auditable event log

The problem

Office IT and the factory floor on one flat network

If ransomware gets into the office, a flat network lets it reach the production floor. That is when a cyber incident becomes a stopped line.

How Sharktech solves it
Cybersecurity

We run a security health check against the Essential Eight, penetration test the internal and external network, and advise on separating office systems, cameras and production equipment, working with your network provider.

What you measure

Essential Eight maturity, critical findings closed and retested

The problem

Production data trapped in spreadsheets and machine screens

Output, scrap and downtime are recorded, but they sit in ERP exports and whiteboards, so decisions are made on last week's numbers.

How Sharktech solves it
Data and AI

We connect ERP, production and quality data into Business Intelligence dashboards for output, scrap, downtime reasons and OEE, with clear metric definitions and access controls.

What you measure

Report preparation time, downtime visibility by line and shift

The problem

PPE non-compliance you cannot evidence at audit

You know hard hats and vests are skipped on some shifts, but you have no reliable record to act on or to show an inspector.

How Sharktech solves it
Flagman safety automation

Flagman monitors helmet and vest compliance in real time, alerts supervisors immediately and categorises violations by equipment, camera location or department for audits and training.

What you measure

PPE compliance rate by department, violations closed out

The problem

Unplanned downtime from ageing PCs and unpatched systems

The PC running the production software is often the oldest machine in the building, with no backup and no patching plan.

How Sharktech solves it
Managed IT

We inventory every device, patch and monitor what is safe to patch, back up production software and configurations, and plan hardware replacement before it fails.

What you measure

Devices monitored, backup success rate, IT-caused downtime

Advanced safety automation

What is Sharktech Flagman, and how does it automate safety?

Your cameras already see the risk. Flagman acts on it in real time.

Flagman is an AI vision safety system that turns your cameras into a safety team that never looks away. It detects people, vehicles, PPE and hazards in real time, sounds local alerts, triggers machine and vehicle controls, and records every event for your work health and safety reporting. Sharktech is the exclusive Australian and New Zealand delivery partner for Perleybrook Labs, the developer of Flagman, and installs, integrates and supports every Flagman deployment locally.

Book a Flagman site assessment Visit Flagman.ai
Flagman Neo rugged edge AI device used for machine and worker safety monitoring
  1. 01

    Cameras

    Works with standard ONVIF IP, USB and GMSL cameras. Up to 12 cameras per device, stackable for large sites.

  2. 02

    Flagman Neo edge device

    AI processing on site. No cloud or internet connection required, so alerts keep working and footage stays with you.

  3. 03

    Alerts and automated action

    Sirens, hooters and voice alerts, plus six relay outputs and PLC integration over Modbus and ProfiNet to slow or stop equipment.

  4. 04

    Dashboard and reporting

    Virtual danger zones, event logs with video, shift and zone reports, role-based access and a safety score.

01

Hands near blades

A No Hand Zone around roller and saw machines, with automatic stoppage.

02

Machine guarding

Virtual zones with relay outputs to sirens, lights and machine stops.

03

PPE detection

Helmet and vest compliance, reported by department and equipment.

04

Overhead crane safety

Human detection under EOT cranes with automated stoppage through PLC integration.

05

Conveyor safety and quality

Belt stoppage on human presence, plus material counting and quality checks.

06

Predictive maintenance

Video analytics that flag early warning signs of equipment problems.

50%

fewer accidents

30%

increase in PPE compliance

<0.15s

response time

What is included

What is included in Sharktech managed IT for manufacturing?

Managed IT services

The floor stays connected

Proactive support from an Australian help desk during business hours, with escalation for critical sites agreed in your service agreement. Wi-Fi, routers and network hardware stay with your network provider, and we coordinate with them for you.

  • Office and production-side devices, inventoried and monitored
  • Backup of production software, recipes and machine configurations
  • Security advice on separating office, camera and production systems
  • ERP and MES vendor management and user administration
  • Shift worker and contractor account onboarding and offboarding
  • Microsoft 365 security, email protection and patch management
Data and AI

Decisions on today's numbers

Business Intelligence connected to the systems you already run, with managed analytics to keep them accurate. Typical measures:

OEE by lineScrap and reworkDowntime reasonsOutput per shiftSafety events by machine
See Data and AI services →
Flagman Australia launch

Founding sites for Flagman in New South Wales

We are onboarding a limited number of founding sites as Flagman launches in Australia, starting in New South Wales. Founding sites get a baselined site assessment, a hands-on deployment by our team, and a direct line to the people who run the platform.

Apply for a founding site
FAQ FAQ

Managed IT for manufacturing: frequently asked questions

How much do managed IT services cost for a manufacturer?

Sharktech managed IT starts from A$3,500 per month for a manufacturing site, scoped by users, devices and systems after a site assessment. Flagman machine safety, penetration testing and Business Intelligence dashboards are quoted as separate fixed-scope projects so you can start with the biggest risk first.

Can Flagman stop a machine automatically?

Yes, Flagman has relay outputs and supports Programmable Logic Controllers over Modbus and ProfiNet. When a person or hand is detected in a defined danger zone, it can trigger sirens, lights or a machine stop. Integration is designed with your maintenance team and engineering contacts during the site assessment.

Is Flagman a replacement for physical machine guarding?

No, Flagman is an additional layer that detects people and hands in hazardous areas, alerts, stops and records. Physical guarding, lockout procedures and your risk assessments under work health and safety law remain in place. Flagman gives you the evidence to show they are working.

Will cybersecurity testing disrupt production?

Testing is scoped and agreed in writing before it starts, including timing and which systems are in scope. Production equipment can be excluded or tested in a planned window. We tell you in advance about anything that could cause disruption.

What production data can you put into Business Intelligence?

Most ERP, MES, quality and spreadsheet sources can be connected. Typical dashboards cover output, scrap, downtime reasons and OEE by line and shift, plus Flagman safety events by machine. We start with a data audit to agree definitions before we build.

How does the Flagman hardware cope with a factory environment?

The Flagman Neo edge device uses a rugged, fanless aluminium enclosure rated IP69K, operates from minus 20 to plus 80 degrees Celsius and draws under 20 watts. It processes video on site with no cloud connection required.

Sharktech AI Tech Lab

Why trust an AI tech lab with your manufacturing systems?

Because we ship our own AI products, not just other people's. The Sharktech AI Tech Lab designs, builds and runs VCPility, AccrualOS, eTakeaway Max and Motivo360, and delivers Flagman AI safety as the exclusive Australian and New Zealand delivery partner for Perleybrook Labs. The same engineers who build those platforms design the dashboards, agents and automation we deploy for you. Inside the AI Tech Lab →

Flagman AI safetyExclusive ANZ delivery partner
VCPilityBuilt and run by the Lab
AccrualOSBuilt and run by the Lab
eTakeaway MaxBuilt and run by the Lab
Motivo360Built and run by the Lab
Locations

Where does Sharktech support manufacturing?

From Western Sydney industrial estates to Geelong and Melbourne's north, we support manufacturers where they make things.

Greater Sydney NSW

Penrith Windsor Chullora Chipping Norton Kingsgrove Prestons Eastern Creek Warwick Farm Hoxton Park Smithfield

Regional NSW NSW

Newcastle Wollongong

Victoria VIC

Geelong Shepparton Footscray Coburg Preston Broadmeadows

Tasmania TAS

Launceston
Also supported
Parramatta · NSW Campbelltown · NSW Tamworth · NSW Badgerys Creek · NSW Moorebank · NSW Liverpool · NSW

Managed IT is delivered remotely with on-site work arranged as needed.

Industries we support

Which other industries does Sharktech support?

01

Mining and resources businesses

Heavy equipment, machine guarding and vehicle interaction. The same Flagman safety automation protects mine sites, workshops and processing plants.

 02

Warehouses and distribution centres

Finished goods leave the line and enter the warehouse. Flagman forklift safety and warehouse dashboards pick up where production ends.

 03

All industries

Manufacturing, mining, warehousing, aged care, NDIS and professional services.

 P1

Flagman.ai

AI workplace safety monitoring and compliance. Real-time alerts, incident tracking, compliance reporting.

 P2

VCPility

CRM, marketing automation and business growth platform. Tailored for service-based businesses.

Book a discovery call for your manufacturing operation

Start with the problem costing you most, whether that is hands near blades, rollers and presses or something else. You leave with a clear next step, not a sales pitch.

Book a discovery call Call +61 468 017 373

You cannot hire it. You should not have to. We deploy and run the AI and automation systems for you.