AI powered platforms built for real-world impact.
Every shift noted. Every hour claimed. Every audit ready.
Sharktech helps Australian NDIS providers reduce the admin behind rostering, shift notes, claiming and audits. We connect your systems, automate the reconciliation, and deploy AI agents securely on your network, supported by cybersecurity and managed IT from a local team.
30 minutes with our local team. A written, costed plan before you commit.
NDIS providers reduce administration by connecting rostering, shift notes and claiming so they reconcile automatically, and by using secure AI agents to draft reports and handle intake. Sharktech builds this automation, adds Business Intelligence dashboards for utilisation and funding, and keeps participant data secure with cybersecurity and managed IT.
Most NDIS providers run on a rostering tool, a notes app, an accounting package and a lot of spreadsheets. Hours are delivered but not claimed, reports for plan reviews take evenings to write, and audit evidence is gathered in a rush. Growth makes every gap bigger. We close the gaps with systems that talk to each other. Sharktech Global is an Australian AI tech lab, the Sharktech AI Tech Lab, with offices in Liverpool, New South Wales and South Yarra, Victoria. We design, build and run our own AI platforms and support NDIS providers across Liverpool, Parramatta, Campbelltown, Penrith and across Sydney, Melbourne, Brisbane, Newcastle, Wollongong and Geelong.
Administrative load, regulation and cyber risk are rising together across Australian health and care.
Of all notifiable data breaches in 2025 came from health service providers, the largest share of any sector.
Of 1,205 breach notifications in 2025 were caused by malicious or criminal attacks.
From this date, privacy policies must explain significant automated decisions that use personal information.
Registered providers must show evidence against the NDIS Practice Standards, and good records are the foundation.
Five capabilities from one local team. Start with one, and they connect as you grow, because we build software as well as support it.
Where it helps here: audit evidence gathered in a rush.
Where it helps here: progress reports that take hours to write.
Where it helps here: shift notes, rosters and claims that do not match.
Where it helps here: participant information on personal phones and shared logins.
Devices, accounts, Microsoft 365 and backups with one Australian help desk.
Real problems. Delivered through Sharktech. Numbers you can check.
Delivered hours sit in the roster, notes in another app and claims in a third system, so revenue leaks through unclaimed or rejected lines.
We automate the reconciliation between rostering, shift notes and claiming, flagging unclaimed hours, missing notes and mismatches before claims are submitted.
Unclaimed hours recovered, rejected claims per month
Plan review reports and progress summaries mean reading weeks of shift notes and writing them up after hours.
An AI agent drafts progress reports and plan review summaries from existing shift notes and goals, for the support coordinator or practitioner to edit and approve.
Hours per report, reports delivered on time
Referrals arrive by phone, email and web form, and a slow reply means the participant goes to another provider.
An intake agent responds within minutes, answers common questions, collects intake details and books an intake call, then hands the enquiry to your team with everything captured.
Referral response time, enquiries converted to intake
Incident registers, complaints, training records and policies live in different places when the auditor asks for them.
We bring incidents, complaints, worker screening and training records into one register with Business Intelligence dashboards, so evidence against the Practice Standards is ready all year.
Time to prepare for audit, overdue actions by age
Support workers access participant details on mobile devices, often with shared accounts and no multi-factor authentication.
We set up multi-factor authentication, secure mobile access, email protection and staff training, and assess you against the Essential Eight.
Accounts with multi-factor authentication, Essential Eight maturity
Leaders cannot see which participants are close to exhausting funding, which workers are under-rostered, or which services are profitable.
Business Intelligence dashboards show utilisation, funding used against plan, worker hours, cancellations and margin by service type, updated automatically.
Utilisation rate, participants flagged before funding runs out
The agent does the paperwork. Your people make the decisions.
An AI agent is software that completes a whole administrative job, such as collecting forms, drafting a report or answering an enquiry, rather than just answering a question. Sharktech designs, deploys and runs agents inside your own environment, connected to the systems you already use, with a person approving what matters.
Responds to referrals, collects details and books intake calls.
Drafts plan review and progress reports from shift notes for approval.
Flags missing notes and unclaimed hours before claims are lodged.
Keeps incident, complaint and training records up to date.
Agents run inside your own environment with least-privilege access, a person approving every output and a full audit log. Your data is not used to train public models.
How we secure AI agents →Proactive support from an Australian help desk, Monday to Friday, 9am to 6pm AEST. Wi-Fi, routers and network hardware stay with your network provider, and we coordinate with them for you.
Dashboards connected to your systems, with managed analytics to keep them accurate. Typical measures:
People you can meet. Accountability you can hold.
Health and care data deserves a partner who understands Australian obligations and turns up in person. Sharktech is Australian-led and accountable, with offices in Western Sydney and Melbourne.
Small budget. Real result in weeks. Then grow.
One secure agent on one administrative job, measured against a baseline.
Your data sources mapped and one live dashboard your team uses.
One manual process automated end to end, such as reconciliation or intake.
Essential Eight assessment, written report and prioritised roadmap.
One month of managed support so you can judge the service first.
Prices exclude GST, are indicative and are confirmed in writing after a short assessment. Starter projects are scoped to show a measurable result within two to four weeks.
Yes, automation compares rostered and delivered hours, shift notes and claims before submission, and flags unclaimed hours, missing notes and mismatches for your team to fix. It works with the systems you already use where they allow export or integration.
Yes, when the agent runs inside your environment, only reads the notes it needs, and a practitioner reviews and approves every report. The agent drafts. Your people remain responsible for the content.
Agents and dashboards run inside your Microsoft 365 or cloud environment, using Australian data centre regions where the platform offers them, with access limited by role and every action logged.
Most providers start with a workflow automation project from A$3,000, a Business Intelligence data audit and first dashboard from A$5,000, or an AI agent pilot from A$5,000. Managed IT starts from A$2,500 per month for a pilot month.
Yes, through Launch Your Dream AssistOS, Sharktech's specialised marketing, website, CRM and IT support service for NDIS providers, with disability-inclusive solutions.
Book a 30-minute discovery call with our local team. We find the admin task costing you the most, assess it, and give you a written, costed plan.
Because we ship our own AI products, not just other people's. The Sharktech AI Tech Lab designs, builds and runs VCPility, AccrualOS, eTakeaway Max and Motivo360, and delivers Flagman AI safety as the exclusive Australian and New Zealand delivery partner for Perleybrook Labs. The same engineers who build those platforms design the dashboards, agents and automation we deploy for you.
We support NDIS providers across Western Sydney, Melbourne and regional New South Wales and Victoria.
Managed IT is delivered remotely with on-site work arranged as needed.
Providers delivering both home care and NDIS supports can run one set of dashboards and one secure agent platform across both.
02Manufacturing, mining, warehousing, aged care, NDIS and professional services.
P1CRM, marketing automation and business growth platform. Tailored for service-based businesses.
P2Specialised marketing, websites, CRM and IT support for NDIS providers. Disability-inclusive solutions.
P3AI workplace safety monitoring and compliance. Real-time alerts, incident tracking, compliance reporting.
Start with the problem costing you most, whether that is shift notes, rosters and claims that do not match or something else. You leave with a clear next step, not a sales pitch.
You cannot hire it. You should not have to. We deploy and run the AI and automation systems for you.