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Managed IT services for warehouses

Managed IT services for warehouses that keep the floor moving and your people safe

Every aisle watched. Every scanner online. Every dispatch out on time.

Sharktech runs the IT, cybersecurity, data and AI safety systems behind Australian warehouses and distribution centres. Scanners stay online, your warehouse management system stays connected, and Flagman watches every forklift aisle in real time.

Book a discovery call Book a Flagman site assessment

30 minutes. A written, costed plan before you commit to anything.

Australian AI tech lab Sydney and Melbourne offices Essential Eight assessments Flagman AI safety
The short answer

What does a managed IT provider do for a warehouse?

Liverpool, NSW South Yarra, VIC

A managed IT provider for a warehouse runs the technology the floor depends on, including handheld scanners, devices, the warehouse management system, accounts, backups and cybersecurity, for a predictable monthly fee. Sharktech adds Flagman AI safety monitoring and Business Intelligence dashboards, so IT, safety and performance data sit with one Australian team.

Scanners, devices and WMS

Accounts, backups and the systems the floor depends on.

Safety and security

Cybersecurity plus Flagman AI safety monitoring.

Performance data

Business Intelligence dashboards for IT, safety and performance data.

Warehousing runs on thin margins and tight cut-off times. When a scanner fleet is left unmanaged, pick rates fall. When a forklift and a picker meet at a blind corner, the cost is measured in people, not minutes. Most warehouses solve these problems with three or four separate vendors. We bring them under one agreement. Sharktech Global is an Australian AI tech lab, the Sharktech AI Tech Lab, with offices in Liverpool, New South Wales and South Yarra, Victoria. We design, build and run our own AI platforms, so the systems we deploy for you are ones we understand from the inside. We support warehousing businesses across Sydney, Melbourne, Brisbane, Perth, Adelaide, Newcastle, Wollongong and Geelong.

We supportSydneyMelbourneBrisbanePerthAdelaideNewcastleWollongongGeelong
Why it matters

Why is safety technology now a priority in warehousing?

Transport, postal and warehousing and manufacturing are among the six industries that account for most work-related deaths in Australia.

188

Australian workers killed at work in 2024.

42%

Of worker fatalities involved vehicle incidents, the leading cause.

80%

Of fatalities occurred in six industries, including transport, postal and warehousing, and manufacturing.

146,700

Serious workers compensation claims in 2023 to 2024, each with at least one week off work.

One partner, four capabilities

What does Sharktech manage for warehouses and distribution centres?

Use one capability, or bring them together under one agreement. Everything connects, because we build software as well as support it.

01

Managed IT services

Where it helps here: scanner and device fleets that nobody manages.

02

Flagman safety automation

Where it helps here: forklift and pedestrian near misses that nobody records.

Visit Flagman.ai → 03

Data and AI

Where it helps here: a warehouse management system that does not talk to anything else.

Data and AI services → 04

Cybersecurity

Where it helps here: ransomware or invoice fraud that stops dispatch.

Cybersecurity services →
Problem and solution

How is Sharktech technology making a difference in warehousing?

Real problems. Working technology. Numbers you can check.

The six problems we hear most from warehouses and distribution centres, what we do about each one, and the number you track to know it worked.

The problem

Forklift and pedestrian near misses that nobody records

Blind spots at racking ends and dock doors mean near misses happen every shift. Without evidence, the traffic management plan never improves.

How Sharktech solves it
Flagman safety automation

AI cameras give 360 degree human detection around forklifts and at intersections. Audio and visual alerts fire when a person enters the danger zone, forklift deceleration can be triggered through the vehicle controls, and every event is logged with video.

What you measure

Near misses captured per shift, alert response time, repeat hotspots by zone

The problem

Scanner and device fleets that nobody manages

Handheld scanners, label printers and tablets break, go missing or run out-of-date software. Every fault is a picker standing still.

How Sharktech solves it
Managed IT

We manage the scanner, label printer and tablet fleet with standard builds, software updates, spares planning and remote monitoring, so faults are fixed before the shift supervisor calls.

What you measure

Devices out of action per shift, time to resolve tickets

The problem

A warehouse management system that does not talk to anything else

Pick rates live in the WMS, orders in the ERP, freight in carrier portals, and the weekly report is still a spreadsheet someone builds by hand.

How Sharktech solves it
Data and AI

We connect the WMS, ERP and carrier data into one Business Intelligence view of pick rates, order accuracy, dock-to-stock time and labour per shift, refreshed automatically.

What you measure

Hours of manual reporting removed, one agreed set of warehouse KPIs

The problem

PPE and restricted zone breaches at docks and racking

Supervisors cannot watch every dock door, mezzanine and pallet racking aisle at once, and breaches are only found after an incident.

How Sharktech solves it
Flagman safety automation

Flagman detects missing hard hats and high-visibility vests, and people entering restricted zones, then alerts supervisors instantly and reports violations by zone, camera or department.

What you measure

PPE compliance rate by zone, restricted zone entries per week

The problem

Ransomware or invoice fraud that stops dispatch

A locked WMS or a redirected supplier payment can halt a warehouse for days. Many sites have never had their security checked.

How Sharktech solves it
Cybersecurity

We assess you against the Essential Eight, lock down email authentication to stop spoofed invoices, test that backups actually restore, and run phishing simulations for office and floor staff.

What you measure

Essential Eight maturity per strategy, tested recovery time, phishing click rate

The problem

Fire risk in high-density storage

Packaging, plastics, batteries and chargers concentrate fire load. Early warning is the difference between a scare and a total loss.

How Sharktech solves it
Flagman safety automation

Flagman fire and smoke detection monitors virtual zones through AI vision and sounds loud local alerts in real time. It adds an early visual layer on top of your certified fire systems, it does not replace them.

What you measure

Detection to alert time, auditable fire event log

Advanced safety automation

What is Sharktech Flagman, and how does it automate safety?

Your cameras already see the risk. Flagman acts on it in real time.

Flagman is an AI vision safety system that turns your cameras into a safety team that never looks away. It detects people, vehicles, PPE and hazards in real time, sounds local alerts, triggers machine and vehicle controls, and records every event for your work health and safety reporting. Sharktech is the exclusive Australian and New Zealand delivery partner for Perleybrook Labs, the developer of Flagman, and installs, integrates and supports every Flagman deployment locally.

Book a Flagman site assessment Visit Flagman.ai
Flagman forklift safety system detecting a pedestrian in the danger zone
  1. 01

    Cameras

    Works with standard ONVIF IP, USB and GMSL cameras. Up to 12 cameras per device, stackable for large sites.

  2. 02

    Flagman Neo edge device

    AI processing on site. No cloud or internet connection required, so alerts keep working and footage stays with you.

  3. 03

    Alerts and automated action

    Sirens, hooters and voice alerts, plus six relay outputs and PLC integration over Modbus and ProfiNet to slow or stop equipment.

  4. 04

    Dashboard and reporting

    Virtual danger zones, event logs with video, shift and zone reports, role-based access and a safety score.

01

Forklift safety

360 degree pedestrian detection, proximity alerts and optional automatic deceleration.

02

PPE detection

Hard hat and high-visibility vest compliance, reported by zone and shift.

03

Restricted zone intrusion

Virtual boundaries drawn in the dashboard around docks, racking and charging bays.

04

Conveyor belt safety

Human presence detection that can stop the belt, plus box counting.

05

People count and emergency muster

Live headcount on site and at assembly points during an evacuation.

06

Fire and smoke detection

Early visual detection with loud audio alerts and centralised monitoring.

50%

fewer accidents

30%

increase in PPE compliance

<0.15s

response time

What is included

What is included in Sharktech managed IT for warehousing?

Managed IT services

The floor stays connected

Proactive support from an Australian help desk during business hours, with escalation for critical sites agreed in your service agreement. Wi-Fi, routers and network hardware stay with your network provider, and we coordinate with them for you.

  • Handheld scanners, label printers and rugged tablets, managed as one fleet
  • Device software updates, spares planning and repairs coordination
  • WMS and ERP vendor management, so you are not chasing three help desks
  • Fast onboarding and offboarding of casual and agency staff accounts
  • Security requirements for cameras and Flagman devices, agreed with your network provider
  • Microsoft 365, backup and patch management for the office
Data and AI

Decisions on today's numbers

Business Intelligence dashboards connected to the systems you already run, with managed analytics to keep them accurate. Typical measures:

Pick rate per hourOrder accuracyDock-to-stock timeLabour per shiftSafety events by zone
See Data and AI services →
Flagman Australia launch

Founding sites for Flagman in New South Wales

We are onboarding a limited number of founding sites as Flagman launches in Australia, starting in New South Wales. Founding sites get a baselined site assessment, a hands-on deployment by our team, and a direct line to the people who run the platform.

Apply for a founding site
FAQ FAQ

Managed IT for warehousing: frequently asked questions

How much do managed IT services cost for a warehouse?

Managed IT for a warehouse is usually priced per site and per user on a monthly agreement. Sharktech managed IT starts from A$3,500 per month, scoped after a site assessment that counts devices, users and systems. Flagman, cybersecurity and Business Intelligence work are quoted separately so you only pay for what the site needs.

Does Flagman work with our existing CCTV cameras?

In most cases, yes: Flagman works with standard ONVIF IP cameras, USB cameras and GMSL cameras. Flagman Basic supports up to 4 cameras per device and Flagman Pro up to 12, and devices can be stacked for large sites. We check your cameras during the site assessment.

Does Flagman need an internet connection, and where does the footage go?

No internet connection is required. Flagman processes video on a rugged edge device on your site, so alerts keep working if the internet drops and footage does not need to leave the building. The dashboard gives your team access to events, reports and video clips.

Will Flagman replace our traffic management plan?

No, Flagman supports your work health and safety obligations by detecting hazards, alerting people and recording evidence. It strengthens your traffic management plan, your PPE rules and your inductions. It does not replace them, and it does not replace certified fire systems.

Can you connect our WMS to Business Intelligence?

Yes, Sharktech connects warehouse management, ERP, carrier and spreadsheet data into Business Intelligence dashboards that refresh automatically. We start with a data audit so the numbers match the ones your operations team already trusts.

How do we get started?

Book a 30-minute discovery call. We then run a site assessment covering your devices, systems, security and the safety risks on the floor, and give you a written, costed plan before you commit to anything.

Sharktech AI Tech Lab

Why trust an AI tech lab with your warehousing systems?

Because we ship our own AI products, not just other people's. The Sharktech AI Tech Lab designs, builds and runs VCPility, AccrualOS, eTakeaway Max and Motivo360, and delivers Flagman AI safety as the exclusive Australian and New Zealand delivery partner for Perleybrook Labs. The same engineers who build those platforms design the dashboards, agents and automation we deploy for you.

Flagman AI safetyExclusive ANZ delivery partner
VCPilityBuilt and run by the Lab
AccrualOSBuilt and run by the Lab
eTakeaway MaxBuilt and run by the Lab
Motivo360Built and run by the Lab
Locations

Where does Sharktech support warehousing?

Our Liverpool head office sits in the middle of Sydney's biggest warehousing and logistics corridor, from Moorebank to Eastern Creek.

Sydney and NSW NSW

Campbelltown NSW Badgerys Creek NSW Chullora NSW Moorebank NSW Liverpool NSW Chipping Norton NSW Prestons NSW Eastern Creek NSW Warwick Farm NSW Hoxton Park NSW Smithfield NSW

Melbourne and Victoria VIC

Geelong VIC Docklands VIC Coburg VIC Broadmeadows VIC
Also supported
Penrith NSW Windsor NSW Newcastle NSW Wollongong NSW Footscray VIC Preston VIC
Industries we support

Which other industries does Sharktech support?

01

Manufacturers

Connect production output to warehouse stock in one Business Intelligence view, from the line to the loading dock.

 02

Mining and resources businesses

Remote stores and supply depots bring the same forklift and yard risks to mine sites.

 03

All industries

Manufacturing, mining, warehousing, aged care, NDIS and professional services.

 P1

Flagman.ai

AI workplace safety monitoring and compliance. Real-time alerts, incident tracking, compliance reporting.

 P2

VCPility

CRM, marketing automation and business growth platform. Tailored for service-based businesses.

Book a discovery call for your warehousing operation

Start with the problem costing you most, whether that is forklift and pedestrian near misses that nobody records or something else. You leave with a clear next step, not a sales pitch.

Book a discovery call Call +61 468 017 373

You cannot hire it. You should not have to. We deploy and run the AI and automation systems for you.