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IT, data and AI for real estate

IT, data and AI for real estate agencies and property managers

Every lead answered. Every bank detail verified.

Your rent roll, trust account and listings run on systems that must not fail. We keep them secure, take repeat admin off your team, and show the numbers that matter.

30 minutes with our local team. A written, costed plan before you commit.

Australian AI tech lab Liverpool NSW and South Yarra VIC Privacy by design Essential Eight assessments
The short answer

What we do for real estate agencies

Liverpool, NSW South Yarra, VIC

Sharktech runs the IT, security, reporting and AI tools behind sales and property management. We protect email and payment changes, automate maintenance and arrears admin, and build Power BI views of portfolio load, arrears and listings. Your licensed people keep every decision that needs a licence.

Protected payments

Secure email and a verified call-back for every bank detail change.

Less repeat admin

Maintenance and arrears work automated, with your team approving.

Clearer numbers

Portfolio load, arrears and listings in one Power BI view.

Property managers juggle growing portfolios, changing rental laws and constant tenant and owner messages, while sales teams chase appraisals between open homes. In NSW, only the licensee in charge can authorise trust withdrawals, so one paid fake invoice lands on the licensee. Sharktech Global is an Australian AI tech lab, with offices in Liverpool, New South Wales and South Yarra, Victoria. We support agencies across Sydney, Melbourne, Brisbane and regional centres.

Why it matters now

What changed in 2026?

Sales teams have new obligations and property managers have more steps in every task. Systems support these obligations. Your agency still owns them.

1 Jul 2026

Agents who broker the sale or purchase of real estate came under AML/CTF obligations. Ordinary leasing is excluded.

19 May 2025

NSW ended no-grounds evictions and required fee-free ways to pay rent.

30 Sep

NSW trust account audits for the year to 30 June must be lodged by this date.

10 Dec 2026

Privacy policies must explain significant automated decisions, such as automated tenant screening.

Our skills, one team

What we deliver

Five capabilities from one local team. Start with one, and they connect as you grow, because we build software as well as support it.

Problem and solution

Where agencies lose time

Keep work moving. Reduce repeated work. See the business clearly.

The problem

A supplier's bank details change by email

Pay it and the loss comes out of trust, with the licensee in charge answering for it.

Delivered through Sharktech
Cybersecurity

We secure email, run phishing training and set a call-back check the licensee in charge approves before any change.

What you measure

Every change verified and logged

The problem

Agents work from cars and open homes

Phones and laptops carry tenant IDs, applications and contracts.

Delivered through Sharktech
Managed IT

We set MFA, device protection and access by role, so sales staff never see trust records and lost devices can be locked.

What you measure

Devices protected, access reviewed

The problem

Maintenance requests arrive by text, email and portal

Each one is retyped before anything happens, and tenants chase for updates.

Delivered through Sharktech
Workflow automation

We route requests into one queue and draft work orders for property manager approval.

What you measure

Hours from request to approved work order

The problem

Arrears follow-up depends on who remembers

Missed reminders turn small arrears into owner complaints and lost managements.

Delivered through Sharktech
Workflow automation

We automate reminder sequences from your property management data. Property managers handle the conversations and any formal notices.

What you measure

Arrears rate, days in arrears

The problem

Nobody can see which portfolio is overloaded

By the time a property manager resigns, managements are already at risk.

Delivered through Sharktech
Business intelligence

A workload view shows properties and open jobs per manager every week.

What you measure

Properties and open jobs per PM

The problem

Appraisals go cold after the first call

Listings are lost to agents who followed up faster.

Delivered through Sharktech
Business intelligence

A listing pipeline view shows appraisals, follow-ups and listings won by agent, so sales leaders see who needs support.

What you measure

Appraisal-to-listing conversion

Sharktech product

Where VCPility fits

VCPility is Sharktech's CRM and marketing platform for service businesses. Agencies use it for enquiry capture, appraisal follow-up and Google Business Profile visibility. We check fit with your current sales CRM and property management software before recommending it.

Enquiry captureAppraisal follow-upGoogle Business Profile
VCPility dashboard showing enquiries, follow-ups and pipeline
Secure AI agents

AI agents that respect licensed decisions

The agent drafts and sorts. Your licensed people decide.

Each agent works inside your own environment with narrow access and a named approver. No agent has access to your trust ledger.

Maintenance triage agent

Sorts tenant requests by urgency and drafts the work order and owner approval message, using the maintenance mailbox and read-only property records. The property manager approves every work order.

Measured by hours from request to approved work order

Vendor report agent

Drafts weekly vendor campaign reports from enquiry, inspection and campaign figures. It cannot send. The listing agent edits and sends.

Measured by reports sent on time

How we deploy agents securely

  1. Narrow accessEach agent sees only the mailbox or folder its job needs.
  2. A named approverA person in your team reviews every output before it is used.
  3. Audit trail and off switchEvery action is logged, and the agent can be stopped at any time.
  4. Privacy check firstA privacy impact assessment comes before go-live. Your data is not used to train public models.

Agents never select tenants, issue notices, approve payments or give price advice.

What is included

What's included

Business intelligence

Reports that build themselves

Dashboards connected to your systems, each tied to a decision. What we can show depends on your property management and CRM exports. We confirm that in the audit.

  • Properties and open jobs per property manager: when to rebalance or hire
  • Arrears rate and days in arrears: who to follow up first
  • Appraisal-to-listing conversion by agent: where coaching wins listings
  • Rent roll growth and lost managements
See Data and AI services →
Managed IT

Systems that stay up

Proactive support from an Australian help desk, Monday to Friday, 9am to 6pm AEST. Wi-Fi, routers and network hardware stay with your network provider, and we coordinate with them for you.

  • Laptops, phones and tablets for agents and property managers
  • Multi-factor authentication across Microsoft 365 and agency software
  • Role-based access separating sales and trust records
  • Onboarding and offboarding as staff change
  • Backups and recovery testing
  • One Australian help desk
See managed IT services →
Your local team

Why a local team matters

People you can meet. Accountability you can hold.

Tenant, owner and trust data deserve a partner who understands Australian obligations and turns up in person. Sharktech is Australian-led and accountable, with offices in Western Sydney and Melbourne.

Start small

Cost to get started

Small budget. Real result in weeks. Then grow.

Starter projectWhat you getIndicative price
Workflow automationOne process automated end to end, such as arrears reminders or maintenance intake.From A$3,000
Cybersecurity posture assessmentEmail, devices and your payment-change process, with a written report and roadmap.From A$5,000
Power BI data audit and first dashboardPortfolio load, arrears or listing pipeline from your own data.From A$5,000
AI agent pilotOne agent, one workflow, one named approver, measured against a baseline.From A$5,000
Managed IT pilot monthOne month of managed support so you can judge the service first.From A$2,500 per month

Prices exclude GST, are indicative and are confirmed in writing after a short assessment. Starter projects are scoped to show a measurable result within two to four weeks.

01

Discovery call

Thirty minutes to map your systems and pick the first problem worth fixing.

02

Starter project

Fixed scope, aimed at a measurable result in two to four weeks.

03

Run and improve

Managed IT, monthly reporting and the next priority, agreed together.

FAQ FAQ

Real estate IT: your questions answered

Can AI screen rental applications for us?

We do not build AI that selects tenants. Tenant selection stays with your property managers. From 10 December 2026, privacy policies must also explain significant automated decisions. AI can help with the paperwork around applications, never the decision.

Do real estate agents need AML/CTF processes now?

Agents who broker real estate sales or purchases have had obligations since 1 July 2026. Ordinary leasing is excluded. We build workflows that collect and record customer details. Your compliance program and decisions stay with your agency.

Will you replace our property management software?

No. Your property management and trust accounting software stays the system of record. We connect to it where its exports or APIs allow, and automate the work around it.

How do you reduce fake invoice and bank detail fraud?

We secure email with MFA and filtering, train staff with phishing simulations and add a verified call-back step for any bank detail change. The licensee in charge approves, and the approval is logged.

How do we get started?

Book a 30-minute discovery call with our local team. We find the admin costing your agency most and give you a written, costed plan before you commit.

Sharktech AI Tech Lab

Why trust an AI tech lab?

Because we ship our own AI products, not just other people's. The Sharktech AI Tech Lab designs, builds and runs VCPility, AccrualOS, eTakeaway Max and Motivo360, and delivers Flagman AI safety as the exclusive Australian and New Zealand delivery partner for Perleybrook Labs. The same engineers who build those platforms design the dashboards, agents and automation we deploy for you.

We are clear about our limits. We do not give legal, financial or credit advice. Our help desk runs business hours. Serious breaches are contained, then handed to specialist incident response firms.

Flagman AI safetyExclusive ANZ delivery partner
VCPilityBuilt and run by the Lab
AccrualOSBuilt and run by the Lab
eTakeaway MaxBuilt and run by the Lab
Motivo360Built and run by the Lab
Locations

Where we support agencies

We support real estate agencies and property managers across Sydney, Melbourne, Brisbane and Adelaide, and in growing regional centres.

Agency locations AU

Sydney · NSW Chatswood · NSW Brisbane · QLD Melbourne · VIC Adelaide · SA Southbank · VIC
Also supported
Canberra · ACT Perth · WA Docklands · VIC

Managed IT is delivered remotely with on-site work arranged as needed.

Book a discovery call for your agency

Start with the admin costing you most, whether that is maintenance, arrears or payment-change risk. You leave with a clear first fix and a written scope before you commit.

You cannot hire it. You should not have to. We deploy and run the AI and automation systems for you.