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Managed IT and AI safety for mining

Managed IT services and AI safety for mining contractors and resources businesses

Heavy vehicles, light vehicles, people. Flagman sees all three.

Sharktech runs the IT, cybersecurity, data and AI safety systems behind Australian mining contractors, workshops and mining equipment, technology and services (METS) businesses. Your crews stay connected from camp to office, and Flagman watches the places where people and heavy equipment meet.

Book a discovery call Book a Flagman site assessment

30 minutes. A written, costed plan before you commit to anything.

Australian AI tech lab Sydney and Melbourne offices Essential Eight assessments Flagman AI safety
The short answer

What does managed IT look like for a mining contractor?

Liverpool, NSW South Yarra, VIC

Managed IT for a mining contractor keeps offices, workshops, camps and site crews connected and secure, covering devices, accounts, Microsoft 365, backups and cybersecurity for a predictable monthly fee. Sharktech adds Flagman AI safety for vehicle and pedestrian interaction and operator fatigue, plus Business Intelligence dashboards for fleet, maintenance and safety data.

Office, workshop and camp

Devices, accounts, Microsoft 365 and backups for crews on the move.

Safety and security

Cybersecurity plus Flagman vehicle and fatigue safety.

Data to decisions

Business Intelligence dashboards for fleet, maintenance and safety data.

Mining contractors carry the same safety and reporting expectations as the majors, with a fraction of the IT team. Crews rotate, devices travel between sites, and the principal contractor wants evidence, not assurances. Most contractors stitch this together from several suppliers. We run it as one system. Sharktech Global is an Australian AI tech lab, the Sharktech AI Tech Lab, with offices in Liverpool, New South Wales and South Yarra, Victoria. We design, build and run our own AI platforms, so the systems we deploy for you are ones we understand from the inside. We support mining businesses across Mackay, Gladstone, Mount Isa, Townsville, the Hunter, Wollongong, Perth and Brisbane.

We supportMackayGladstoneMount IsaTownsvilleThe HunterWollongongPerthBrisbane
Why it matters

Why is safety technology now a priority in mining?

Vehicle incidents are the leading cause of work-related deaths in Australia, and mine sites, workshops and haul roads concentrate heavy vehicles, light vehicles and people in one place.

188

Australian workers killed at work in 2024.

42%

Of worker fatalities involved vehicle incidents, the leading cause.

80%

Of fatalities occurred in six industries, including transport, postal and warehousing, and manufacturing.

146,700

Serious workers compensation claims in 2023 to 2024, each with at least one week off work.

One partner, four capabilities

What does Sharktech manage for mining and resources businesses?

Use one capability, or bring them together under one agreement. Everything connects, because we build software as well as support it.

01

Managed IT services

Where it helps here: IT that falls apart between office, workshop and site.

02

Flagman safety automation

Where it helps here: heavy and light vehicles sharing space with people.

Visit Flagman.ai → 03

Data and AI

Where it helps here: maintenance, fleet and safety data in separate systems.

Data and AI services → 04

Cybersecurity

Where it helps here: prequalification and cybersecurity questions from principals.

Cybersecurity services →
Problem and solution

How is Sharktech technology making a difference in mining?

Real problems. Working technology. Numbers you can check.

The six problems we hear most from mining and resources businesses, what we do about each one, and the number you track to know it worked.

The problem

Heavy and light vehicles sharing space with people

Workshops, laydown yards and site entrances put pedestrians close to haul trucks, loaders and utes, where blind spots are large and near misses go unrecorded.

How Sharktech solves it
Flagman safety automation

Static and equipment-mounted AI cameras detect people in vehicle interaction zones, sound local alerts, notify supervisors and log every near miss with video, without relying on hardware fitted to every vehicle.

What you measure

Near misses per zone, repeat hotspots, alert response time

The problem

Operator fatigue on long rosters and night shifts

Twelve-hour shifts and fly-in fly-out rosters make fatigue a constant risk that is hard to see from outside the cabin.

How Sharktech solves it
Flagman safety automation

In-cabin behaviour analysis detects signs of drowsiness, distraction and phone use, alerts the operator in real time and logs events for supervisor review by shift and roster.

What you measure

Fatigue and distraction events by shift, trend across a roster

The problem

IT that falls apart between office, workshop and site

Laptops and tablets move between locations, accounts are shared, and nobody is sure which devices are patched or backed up.

How Sharktech solves it
Managed IT

Standard device builds, remote monitoring, secure Microsoft 365 with multi-factor authentication, and fast onboarding and offboarding for rotating crews and subcontractors.

What you measure

Devices under management, onboarding time, unmanaged devices removed

The problem

Prequalification and cybersecurity questions from principals

Tier one miners increasingly ask contractors for evidence of cybersecurity controls during prequalification and renewal.

How Sharktech solves it
Cybersecurity

We assess you against the Essential Eight, give you a written report and roadmap, and help you answer principal contractor questionnaires with evidence rather than guesswork.

What you measure

Questionnaires answered, Essential Eight maturity uplift

The problem

Maintenance, fleet and safety data in separate systems

Equipment hours, maintenance history, timesheets and incident reports live in different tools, so reporting to the client takes days.

How Sharktech solves it
Data and AI

We connect maintenance, fleet, timesheet and Flagman safety data into Business Intelligence dashboards for availability, utilisation, maintenance backlog and safety performance by site.

What you measure

Client report preparation time, equipment availability visibility

The problem

Remote sites where the internet cannot be trusted

Many safety tools depend on a cloud connection that remote sites simply do not have all the time.

How Sharktech solves it
Flagman safety automation

Flagman processes video on a rugged edge device rated IP69K and from minus 20 to plus 80 degrees Celsius, so detection and alerts keep working with no internet connection.

What you measure

Alert uptime during connectivity outages

Advanced safety automation

What is Sharktech Flagman, and how does it automate safety?

Your cameras already see the risk. Flagman acts on it in real time.

Flagman is an AI vision safety system that turns your cameras into a safety team that never looks away. It detects people, vehicles, PPE and hazards in real time, sounds local alerts, triggers machine and vehicle controls, and records every event for your work health and safety reporting. Sharktech is the exclusive Australian and New Zealand delivery partner for Perleybrook Labs, the developer of Flagman, and installs, integrates and supports every Flagman deployment locally.

Book a Flagman site assessment Visit Flagman.ai
Flagman AI detecting a pedestrian near heavy equipment
  1. 01

    Cameras

    Works with standard ONVIF IP, USB and GMSL cameras. Up to 12 cameras per device, stackable for large sites.

  2. 02

    Flagman Neo edge device

    AI processing on site. No cloud or internet connection required, so alerts keep working and footage stays with you.

  3. 03

    Alerts and automated action

    Sirens, hooters and voice alerts, plus six relay outputs and PLC integration over Modbus and ProfiNet to slow or stop equipment.

  4. 04

    Dashboard and reporting

    Virtual danger zones, event logs with video, shift and zone reports, role-based access and a safety score.

01

Vehicle and pedestrian interaction

Static cameras on interaction zones, alerts and logged near misses.

02

360 degree equipment detection

Multi-camera awareness around loaders, forklifts and handlers.

03

Operator fatigue and distraction

In-cabin drowsiness, distraction and phone use alerts.

04

Restricted zone intrusion

Virtual boundaries around workshops, wash bays and hazardous areas.

05

PPE detection

Hard hat and high-visibility compliance by zone and shift.

06

People count and emergency muster

Live headcount at assembly points during an evacuation.

50%

fewer accidents

30%

increase in PPE compliance

<0.15s

response time

Results reported by Perleybrook Labs from Flagman deployments. Outcomes vary by site, so we measure your baseline before we deploy and report against it.

Built for site conditions

Flagman Neo specifications

Enclosure
Rugged aluminium, IP69K, fanless
Operating temperature
Minus 20 to plus 80 degrees Celsius
AI processing
Octa-core processor, up to 6 TOPS NPU
Power
9 to 24 volt DC, under 20 watts typical
Connectivity
Gigabit Ethernet, dual-band Wi-Fi, Bluetooth
What is included

What is included in Sharktech managed IT for mining?

Managed IT services

The floor stays connected

Proactive support from an Australian help desk during business hours, with escalation for critical sites agreed in your service agreement. Wi-Fi, routers and network hardware stay with your network provider, and we coordinate with them for you.

  • Laptops, rugged tablets and phones for crews, managed as one fleet
  • Onboarding and offboarding for rotating crews and subcontractors
  • Secure remote access for workshops, camps and site offices
  • Microsoft 365 security review and multi-factor authentication
  • Backup and recovery testing for job, payroll and maintenance systems
  • Security requirements for cameras and Flagman devices, agreed with your network provider
Data and AI

Decisions on today's numbers

Business Intelligence dashboards connected to the systems you already run, with managed analytics to keep them accurate. Typical measures:

Equipment availabilityUtilisationMaintenance backlogHours by crewSafety events by site
See Data and AI services →
Flagman Australia launch

Founding sites for Flagman in New South Wales

We are onboarding a limited number of founding sites as Flagman launches in Australia, starting in New South Wales. Founding sites get a baselined site assessment, a hands-on deployment by our team, and a direct line to the people who run the platform.

Apply for a founding site
FAQ FAQ

Managed IT for mining: frequently asked questions

How much do managed IT services cost for a mining contractor?

Sharktech managed IT starts from A$3,500 per month, scoped by users, devices and locations after an assessment. Flagman site safety, cybersecurity and Business Intelligence projects are quoted separately with a fixed scope, so you can start with the risk your principal is asking about.

Does Flagman work on remote sites without internet?

Yes, Flagman runs on an edge device on site, so detection and alerts work with no internet connection. The Flagman Neo device is fanless, rated IP69K and operates from minus 20 to plus 80 degrees Celsius. Events sync to the dashboard when a connection is available.

Can Flagman detect operator fatigue?

Yes, Flagman in-cabin behaviour analysis detects signs of drowsiness, distraction and phone use, alerts the operator immediately and logs events for supervisors. It supports your fatigue management plan and does not replace it.

Does Flagman replace our vehicle interaction controls?

No, Flagman adds detection, alerts and evidence on top of the controls required under your mine safety management system, such as segregation, traffic management and proximity rules. It helps you show those controls are working.

Can you help us answer a principal contractor's cybersecurity questions?

Yes, our security health check assesses you against the Essential Eight and produces a written report and roadmap. We use that evidence to help you answer prequalification questionnaires accurately.

How do we get started?

Book a 30-minute discovery call. We assess one workshop or site first, baseline the numbers, and give you a costed plan you can roll out across your other sites.

Sharktech AI Tech Lab

Why trust an AI tech lab with your mining systems?

Because we ship our own AI products, not just other people's. The Sharktech AI Tech Lab designs, builds and runs VCPility, AccrualOS, eTakeaway Max and Motivo360, and delivers Flagman AI safety as the exclusive Australian and New Zealand delivery partner for Perleybrook Labs. The same engineers who build those platforms design the dashboards, agents and automation we deploy for you.

Flagman AI safetyExclusive ANZ delivery partner
VCPilityBuilt and run by the Lab
AccrualOSBuilt and run by the Lab
eTakeaway MaxBuilt and run by the Lab
Motivo360Built and run by the Lab
Locations

Where does Sharktech support mining?

We support mining contractors and resources businesses in the regional centres and capitals that serve Australia's mines.

Mining regions AU

Wollongong · NSW Ballarat · VIC Perth · WA Darwin · NT Townsville · QLD
Also supported
Newcastle · NSW
Industries we support

Which other industries does Sharktech support?

01

Manufacturers

Workshops, fabrication shops and processing plants carry the same machine and PPE risks as any factory floor.

 02

Warehouses and distribution centres

Site stores, laydown yards and supply depots run on forklifts and inventory data.

 03

All industries

Manufacturing, mining, warehousing, aged care, NDIS and professional services.

 P1

Flagman.ai

AI workplace safety monitoring and compliance. Real-time alerts, incident tracking, compliance reporting.

 P2

VCPility

CRM, marketing automation and business growth platform. Tailored for service-based businesses.

Book a discovery call for your mining operation

Start with the problem costing you most, whether that is heavy and light vehicles sharing space with people or something else. You leave with a clear next step, not a sales pitch.

Book a discovery call Call +61 468 017 373

You cannot hire it. You should not have to. We deploy and run the AI and automation systems for you.